Windows XP and Windows Vista UsersIf you are not able to read the Telugu content properly please follow the following steps. Go to Control Panel -> Select Regional and Language Options -> Click on the Languages tab -> Select the check box 'Install files for complex scripts and right-to-left languages (Including Thai)'
Click on OK 
This will prompt you to insert XP CD. Insert the CD and repeat the process. Allow the system to copy necessary files. Restart the system. Now you will be able to read the Telugu content on IE, FireFox and Opera.
Windows 98 and Windows 2000 With IE 6.0+ Users If you see boxes, circles or junk characters instead of Telugu fonts, or sometime you may see Telugu content but 'ottakshara' are not coming properly follow the step 1. Step 1 :
1) Download pothana2000.ttf font or Vemana.ttf and paste in FONTS folder. [Right click on the link and click on 'Save Link As' or 'Save Target As']
2) get USP10.DLL and paste in Programfiles-->Internet Explorer folder. get USP10.DLL from this link
Once you install the font and place the dll file as mentioned, restart the system.
Even now if you can't read Telugu content properly then you can enable indic support. To do that follow step 2:
Step 2 (For IE 6.0+ and FireFox Users):
Go to Start > Settings > Control Panel > Regional Options > General [Tab]
In the "Language settings for this system" frame, check the box next to "Indic". 
Copy the appropriate files from the Windows 2000 CD when prompted.
If prompted, reboot your computer once the files have been installed.
If you face trouble viewing in Firefox do the following: Go to Tools ->Options ->Content-> Advanced and Enable the Check the box saying ''Allow pages to choose their own fonts, instead of my selections above'' and select OK
The above steps should fix the problem. If it still doesn't, please write to us at internet@vaartha.com with the browser version, OS version and the problem you are facing.
It would help us if you can send a snapshot of the characters which are not correct. Please follow the instructions below to take a snapshot
Open the page which has the problem.
Press 'Print Screen' key on the keyboard.
Open a Word processing software like Word and paste (Control-V) the snapshot.
Save the file and send it to us.
Unicode support in IE browser before version 6.0 is not good. We recommend you upgrade to atleast IE 6.0+ For Linux Operating System: Copy one of the Telugu fonts file from Telugu Fonts(but we recommend pothana2000 font) to .fonts directory in the user's home directory. If .fonts directory does not exist in the home directory, please create it. Finally run the command 'fc-cache' from the command prompt.
It is very important to restart the browser, then only you will be able to read the content in Telugu. For Mac Operating System: Additional fonts and language kits are required for customers to view web pages in Telugu. For font download packages and detailed installation instructions visit: http://web.nickshanks.com/typography/telugu/ We recommend Users to use Mac OS X 10.4 and Safari 2.0 to view the Unicode fonts without trouble.
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